At Caltrik, accessible from https://caltrik.com/, protecting the privacy of our business partners, clients, and website visitors is one of our main priorities. This Privacy Policy outlines the types of information we collect, how we use it, and the steps we take to safeguard your corporate data.
If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.
We collect information to provide a streamlined, enterprise-grade procurement experience. The personal and corporate data we collect includes:
Direct Inquiry Data: When you contact us through our website form, we collect your Full Name, Business Email, Company Name, and the content of your message.
Account & Purchase Data: If you place a bulk order or set up a wholesale account, we may collect your business billing address, shipping address, phone number, and tax identification/resale certificate details.
Log Files: Like most standard websites, Caltrik follows a standard procedure of using log files. These files log visitors when they visit websites. The information collected includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable.
We use the information we collect in various ways, including to:
Provide, operate, and maintain our B2B e-commerce platform.
Process, fulfill, and ship bulk orders from our California logistics hub.
Understand and analyze how you use our website to improve our catalog layout and user experience.
Communicate with you directly or through one of our US-based account managers to provide customer support, order updates, and marketing materials.
Detect and prevent fraudulent transactions, unauthorized access, or malicious activities.
Caltrik uses “cookies” to store information regarding visitors’ preferences and the pages on the website that the visitor accessed or visited. This information is utilized to optimize the user experience by customizing our web page content based on visitors’ browser type and/or other information.
We value your corporate security. Caltrik does not sell, trade, or rent your commercial or personal data to third-party marketing companies. We only share information with trusted third parties strictly necessary to conduct business operations:
Logistics & Carriers: Sharing shipping details with freight forwarders or domestic delivery services to transport your inventory.
Payment Processors: Securely processing merchant transactions.
Web Agencies: Technical maintenance providers (such as WebSage Agency) operating under strict non-disclosure obligations.
We implement commercial-grade physical, electronic, and managerial security practices to protect your bulk ordering history and contact credentials. However, please be aware that no method of transmission over the internet or electronic storage is $100\%$ secure.
Depending on where your enterprise is located (such as California), you may have specific data protection rights. We want to ensure you are fully aware of all of your rights:
The Right to Access: You have the right to request copies of your corporate data held by us.
The Right to Rectification: You have the right to request that we correct any information you believe is inaccurate.
The Right to Erasure: You have the right to request that we erase your personal data, under certain legal and tax-retention conditions.
The Right to Opt-Out: You have the right to object to or opt-out of receiving promotional B2B communications at any time.
Caltrik is an enterprise-to-enterprise marketplace and does not target or knowingly collect data from children under the age of 13. If you believe a child has provided personal data on our site, please contact us immediately, and we will promptly remove it.
If you wish to update your business profile, request data removal, or have questions regarding this Privacy Policy, please reach out to our administration team:
Headquarters: 5900 Balcones Drive, Austin, Texas, 78731, USA
Support Line: +1-713-794-6862
Official Support Email: maryam@caltrik.com
